ONLINE BUSINESS MANAGER & VIRTUAL ASSISTANT
Support you can trust. Experience you can count on!
At Proficient Business Services, we take the pressure off your daily operations by providing expert administrative, compliance, and executive support. Our services are designed to streamline processes, boost efficiency, and give you back the time to focus on what matters most. Trusted by Training Organisations, NDIS providers, and purpose-driven businesses across Australia, our tailored support helps you stay organised, compliant, and confidently in control.
Why work with us? It’s more than just admin.
With over 35 years of experience across government, private, and not-for-profit sectors, we offer more than administrative and executive support, we deliver structured, forward-thinking solutions that help your business stay organised, compliant, and confidently in control. Led by Founder Margaret, our services our services are built on professionalism, integrity, and a genuine understanding of what it takes to keep operations running smoothly behind the scenes. From streamlining processes to improving client communication and implementing smart automations, we’re here to lighten your workload and provide support where your business needs it most.
Elevating Online Business Support - What makes us different?
✨ Strategic, Not Just Supportive
We go beyond task completion to deliver solutions that improve how your business runs.
✨ Experience That Matters
Over 35 years of industry insight, we understand the real-world pressures of business operations, compliance, and service delivery.
✨ Support That Fits You
Flexible, tailored support designed to suit your systems, goals, and workflows.
✨ People-First Approach
We build trusted partnerships grounded in clarify, care, and genuine support.
Why Hire an Online Business Manager or Virtual Assistant?
It’s not just about saving time, it’s about gaining a strategic partner to help your business run smarter.
An Online Business Manager (OBM) brings structure and efficiency by auditing systems, identifying gaps, and streamlining operations. They manage backend setups, automations, and training before handing over to a Virtual Assistant (VA) for ongoing support.
You get expert guidance without the cost or commitment of full-time staff. It’s a smarter, more sustainable way to keep your business running smoothly.
Here's how we help you:
✔ Take admin off your plate so you can focus on bigger priorities.
✔ Streamline daily operations and optimise workflows.
✔ Provide expert support for projects, launches, and events.
✔ Keep your business on track with compliance and reporting.
✔ Reduce overwhelm and prevent burnout.
✔ Cut overheads without hiring full time staff.
At Proficient Business Services, we partner with you to simplify operations, reduce stress, and support sustainable growth.
Here's how we make that happen:
✔ We get to know your business – Understanding your
Admin challenges, compliance needs, and operational pressure
points.
✔ Align with your goals – Collaborative support tailored to your long-term business vision.
✔ Executive-level assistance – Reliable admin and strategic support to strengthen internal operations.
✔ Compliance made simple – Smart governance and records
Systems to keep you audit-ready.
✔ Reduced risk, less stress – Proactive strategies to protect your
business and ensure peace of mind.
✔ Efficiency that scales – Streamlined workflows and scalable
Support that grow with your business.
Let us help you refocus your energy on what you do best, leading your business, not drowning in the back office.
What’s holding you back from operating at your full potential? Contact us for assistance.
How Can We Support Your Business?
✔ Admin Support – Delegate routine tasks and free up time valuable time.
✔ Business Setup – Establish efficient systems from the start.
✔ Compliance Support – Meet requirements and reduce regulatory stress.
✔ Customer & Client Communication – Maintain consistent and professional
engagement.
✔ Document Preparation & Data Entry – Keep records accurate and
presentations polished.
✔ Email & Calendar Management – Stay organised and on schedule.
✔ Project & Team Coordination – Keep teams aligned and projects on track.
✔ Travel & Event Planning – Simplify bookings and enjoy stress free
coordination.
“We handle the details, so you can focus on growing your business with clarity and confidence!
How much more could you achieve if your administrative and operational tasks were handled by a trusted professional?
