ONLINE BUSINESS MANAGER & VIRTUAL ASSISTANT
About the Founder
Behind every thriving business is someone quietly holding it all together, and that’s exactly the role I play.
With over 35 years of expert experience in business administration and project management, I’ve supported CEOs, Directors, Registered Training Organisations, NDIS providers, and small business owners in building systems that actually work. Systems that bring order to chaos, reduce overwhelm, and create space for growth.
I founded Proficient Business Services after witnessing too many brilliant business leaders weighed down by admin overload, compliance requirements, and daily operations. My passion is in lifting that burden, transforming cluttered back-ends into streamlined, scalable workflows that let your business breathe and thrive.
At Proficient Business Services, I combine practical know-how with a personalised approach, offering strategic support across executive assistance, compliance management, project coordination, and business operations. Whether you're preparing for audits, managing complex admin, or simply trying to reclaim your time. I’m here to help you stay focused on what you do best, while I handle the rest.
Let’s simplify your systems, strengthen your structure, and help your business move forward with confidence.
Supporting your flow and focus,
Margaret
Our Mission
At Proficient Business Services, our mission is to empower purpose-driven businesses with expert administrative and strategic support that clears the clutter and creates space for clarity, focus, and sustainable growth.
We partner with Training Organisations (RTOs), NDIS providers, and small business leaders to streamline operations, strengthen compliance, and reclaim valuable time, so you can lead with greater confidence and impact.
Backed by decades of experience across the corporate, education, and small business sectors, we specialise in simplifying systems, supporting compliance, and delivering high-level executive assistance tailored to your unique needs.
We’re passionate about helping leaders run their businesses with clarity, confidence, and purpose. Whether you're preparing for an ASQA, ISO 9001 or NDIS audit, managing clients and documentation, or in need of reliable executive support, we deliver practical, results-driven solutions that ease the pressure and elevate productivity.
Together, we’ll simplify your workload, enhance your operations, and position your business for long-term success.
Explore our services - supporting Australian businesses with streamlined solutions that work.